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About Us

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Our Story

Mannered Mutts Training was founded in 2018 after head trainer & owner Jillian Rich graduated at the top of her class from an intensive 6-month-long dog training program at the renowned Tom Rose School. Upon completing the program, Jillian moved to Bloomington with her wife and officially started Mannered Mutts Training. The business began to pick up steam over the next 6 months until Jillian was able to make the leap to running her business full time. From there, her modest one-woman operation has blossomed into a full brick-and-mortar business with a growing team of talented trainers who are making a real difference for the pets in the Bloomington community and beyond.

Our Training Method

We utilize what is called “balanced training”, which involves the use of both positive reward-based training (using food lures and praise to help teach and reinforce behaviors) and the use of redirection and corrections for behaviors we don't want. The word "corrections" can be off-putting to some people, as it isn't always clear what is meant by it. When we use the word "correction", we are simply describing a simple lead away from problem behaviors or a quick pop and release of the leash followed by immediate guidance from the human to a better choice for the dog. Clear boundaries through use of positive and negative consequences create a well-balanced dog that understands the rules. ​


Before we begin introducing these corrections to commands and behaviors, we start by positively shaping an obedience foundation and introducing the dog to leash pressure. We show them how to earn physical rewards and how to turn pressure on and off by yielding to leash pressure. This allows the dog to have the motivation to work for the rewards and perform the behaviors we want more consistently. We start by rewarding all of the good choices your dog makes, but over time we move to a more variable reinforcement schedule. Once the dog has an understanding of what is expected of him/her, we apply a correction for choosing to do the wrong behavior. All of this helps to create a well balanced dog. 

Our Facility

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IACP Affiliate

Mannered Mutts Training, LLC is a proud affiliate of the International Association of Canine Professionals. 


Founded in 1999, the IACP was established to develop and promote the highest standards of professional and business practice among canine professionals. 

Training Tools

Training tool choice will vary per dog & owner based on their individual training goals & the dog's personality. Every dog is different with unique needs and there is no "one size fits all" tool. We want to make sure whatever tool we use is going to be the best fit for your dog.

We carry & use high-quality martingales, slip collars, harnesses, transitional leashes ("Sidekicks"), e-collars, Starmark collars, prong collars, muzzles, and more. We will typically try out multiple of these training tools with your dog (depending on their goals) before deciding which one works best for them.

Our Philosophy

We believe that owning a pet is an amazing and rewarding experience, but also a responsibility. Training your pet properly will lead you to a greater understanding of the animal, and we firmly believe in the owner-pet relationship being one of mutual understanding and respect. Our trainers immerse you fully in the training process, and with this holistic approach, we find that owners end up learning as much, if not more, than their pets. Schedule a consult today to begin the next chapter in your relationship with your pet!

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